The below steps will guide you on factors which may cause your referrals to not show on your affiliate portal.
Your referral may not be showing on your account due to:
- The referral not creating their live Metatrader account.
- The referral using an alternative referral link.
- The referral not fully completing the sign-up process.
- The referral creating an account directly on our website.
Should your referral confirm that they have mistakenly not signed up using your referral link, please ask them to contact our Support Team 24/7 either via chat or email, so that we are able to complete the referral on your account.