You must complete the verification on your account as a mandatory requirement on our Platform. You will not be able to make use of all features such as making a deposit or creating a Live Account unless your account is verified. 


Our main aim at Envi FX is to try and satisfy all of our customers. That's why we try to approve our customers' accounts within the first 24 hours or of them being submitted their documents. 


They will be a time that it would take longer than 24 hours. When this happens, contact us by coming onto our Live Chat and we will be able to look into this for you.