• Please check the details carefully before requesting a withdrawal.

  • Only enter a Bitcoin (BTC) wallet address.

  • If you notice an error, please contact us straight away for further assistance.

  • Once a payment has been processed, we will not be able to reverse it. 

  • A withdrawal request is processed by our team within 24 hours of being received.

  • Once processed, it will take between 1-3 hours to reach your Wallet.

Step-by-Step Guide on how to Withdraw Bitcoin from your Account 

Click/Tap on Withdraw.

Select the wallet you would like to withdraw from. 

Choose Bitcoin as the withdrawal method.

Enter the amount.


Click/Tap on Request Withdrawal.

Enter your Bitcoin Address and Click/Tap on Withdraw.

A Network Fee applies for Bitcoin withdrawals and deposits which is charged by the Blockchain.