The below steps will guide you on how to stop our emails from going to the spam or junk folder on Outlook.

  • If you are unable to find our emails in your Inbox, this article is applicable to you.

  • There are various methods found online on how to stop your emails being sent to your spam. You are free to conduct your own research on which method is suitable for you.



Step-by-Step Guide on how to mark our emails as "not junk".

Access your inbox and open our email from your spam/junk folder.

Click/Tap on Not Junk.


Confirm that the email is not junk mail by clicking/tapping on Report.



Your email will now be moved to your inbox. All further communication will also be received to your email.