The below steps will guide you on how to stop our emails from going to the spam or junk folder on AOL mail.

  • If you are unable to find our emails in your Inbox, this article is applicable to you.

  • There are various methods found online on how to stop your emails being sent to your spam. You are free to conduct your own research on which method is suitable for you.



Step-by-Step Guide on how to mark emails as "not spam".


Once logged into your AOL mail account, access the Spam folder.


Open our email which has been sent to the Spam folder.


Click/Tap on Not Spam.


The email will now be available in your Inbox. All future communication will be sent to your inbox.