Envi FX: My Account: General Queries

Envi FX: Where is my Support Pin?
The below will provide you with more information about your Support Pin and where to find it. The Support Pin is a 6-digit code that one of our Sup...
Wed, 25 Aug, 2021 at 11:05 AM
Envi FX: Why is my Mobile Number not being Accepted?
The below steps will guide you on how to update/verify your phone number on your account. You can refer to the useful information section if you are trying ...
Wed, 25 Aug, 2021 at 11:06 AM
Envi FX: Can't upload any Document?
The below steps will guide you on where you need to go to upload additional documents. If you have already uploaded documents and need to upload addi...
Wed, 25 Aug, 2021 at 11:16 AM
Envi FX: How long will it take until my Account is Verified?
Our main aim at Envi FX is to try and satisfy all of our customers. That's why we try to approve our customers' accounts within the first 24 ...
Mon, 25 Jan, 2021 at 2:30 PM
EnviFX: How to Change the Leverage on your MetaTrader Account
Below is a guide on how to change the Leverage on your account. You will not be able to change the Leverage on your account if you have any open trad...
Wed, 25 Aug, 2021 at 11:51 AM
Envi FX: Different Internal Transfer Types
Below, you will find the 3 different Internal Transfer options we offer. Before you do this Internal Transfer, you would need to make sure that you h...
Tue, 8 Jun, 2021 at 4:00 PM
Envi FX: How do I Change the Address on my Account?
You are unable to change your address whilst logged into your account. A Support Agent may assist you through the process and may ask you for docum...
Mon, 25 Jan, 2021 at 6:27 PM
Envi FX: Why Can't I Change my Personal Details?
To update your personal details, please connect to our support team.   Go onto our Live Chat system and get connected to one of our Support Agents....
Mon, 25 Jan, 2021 at 2:17 PM
Envi FX: Marketing Preferences
The below will provide you with more information about how to update your Marketing Preferences. If the box is ticked, you will receive Latest News &...
Wed, 25 Aug, 2021 at 11:20 AM
Envi FX: How to Update/Verify your Phone Number
The below steps will guide you on how to update/verify your phone number on your account. When entering your Mobile/Cell phone number, please ensure the...
Wed, 25 Aug, 2021 at 11:21 AM

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