Envi FX: My Account: General Queries
The below will provide you with more information about your Support Pin and where to find it. The Support Pin is a 6-digit code that one of our Sup...
Mon, 22 May, 2023 at 11:05 AM
The below steps will guide you on how to update/verify your phone number on your account. You can refer to the useful information section if you are trying ...
Mon, 22 May, 2023 at 11:05 AM
The below steps will guide you on where you need to go to upload additional documents. If you have already uploaded documents and need to upload addi...
Fri, 30 Dec, 2022 at 4:59 PM
You must complete the verification on your account as a mandatory requirement on our Platform. You will not be able to make use of all features such as...
Mon, 21 Nov, 2022 at 11:05 AM
Below is a guide on how to change the Leverage on your account. You will not be able to change the Leverage on your account if you have any open trad...
Wed, 25 Aug, 2021 at 11:51 AM
Below, you will find the 3 different Internal Transfer options we offer. Before you do this Internal Transfer, you would need to make sure that you h...
Wed, 22 Feb, 2023 at 11:43 AM
You are unable to change your address whilst logged into your account. A Support Agent may assist you through the process and may ask you for docum...
Mon, 25 Jan, 2021 at 6:27 PM
To update your personal details, please connect to our support team. Go onto our Live Chat system and get connected to one of our Support Agents....
Mon, 25 Jan, 2021 at 2:17 PM
The below will provide you with more information about how to update your Marketing Preferences. If the box is ticked, you will receive Latest News &...
Fri, 30 Dec, 2022 at 4:59 PM
The below steps will guide you on how to update/verify your phone number on your account. When entering your Mobile/Cell phone number, please ensure the...
Fri, 30 Dec, 2022 at 4:59 PM
